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AI Employees for Small Businesses

Meet Your New AI Employees.

Give an AI employee a job, a playbook, and access to your tools. Setod helps you configure it to handle repetitive digital work: calls, emails, scheduling, follow-ups, and more.

Less Busywork. More Time for Your Business.

Let's Discuss Your First AI Employee
ai employee · working

How it works

An AI employee works like any other employee, except we help you configure it.

01

Give it a job

Define what it's responsible for.

02

Give it a playbook

Write its instructions in plain language.

03

Connect its tools

Link the apps and channels it needs.

04

Put it to work

We help you set everything up.

An AI employee is an AI agent with defined responsibilities, written instructions, connected tools, and appropriate supervision. It is not autonomous. You decide what it can and cannot do.

How We Help You Set It Up

You don't need to become an automation expert. We work with you at each step.

01

Describe the Role

Tell us what you want your AI employee to handle. You don't need to know which tools to use or how AI works. Just describe the repetitive work you want off your plate.

A short conversation is usually enough. You explain what's taking your time; we ask follow-up questions to understand the real workflow before recommending anything.

Example

I answer around 30 calls a day and miss half of them while on a job.

My inbox has 200 unread emails. I spend two hours a day just triaging them.

Scheduling is a back-and-forth nightmare. I want it off my plate.

No AI knowledge needed. Plain language is enough.

02

We Build the Playbook

Our team helps write the AI employee's instructions, connects the tools you already use, and sets up approvals for sensitive actions. You review and sign off at every step. Pro and Business plans include one hour of setup assistance. Additional help is $75 USD/hour.

Nothing is connected or configured without your approval. We test the workflow with you before it handles any real work.

What we configure

  • Job descriptionWhat it's responsible for
  • PlaybookInstructions written in plain English
  • Connected toolsGmail, Calendar, CRM, phone…
  • ApprovalsSet per action: reply, book, update

1 hr free with Pro and Business. $75 USD/hr beyond that.

03

Your AI Employee Gets to Work

Once live, your AI employee operates within its configured job and permissions. You can review its activity, approve sensitive actions, and adjust its instructions any time. We're available if you need further help.

Most customers see real work handled in the first week. You can pause, retrain, or expand your AI employee from the dashboard at any time.

ai employee · run log
Call answered · new customer enquiry
Identified job: water heater repair
Booked: Thursday 9 am
Summary texted to you
Logged in CRM

Edit its playbook any time. No setup fee.

Common AI Employee Roles

These are illustrative roles, not separate products. Most businesses start with one role and expand from there. Capabilities depend on which tools you connect and how you configure each employee.

Customer Service Assistant

Answers incoming calls and messages, captures customer requests, provides information, and follows up so nothing falls through the cracks while you're on the job.

Administrative Assistant

Handles scheduling, inbox triage, appointment confirmations, and routine correspondence. Reduces the daily back-and-forth that pulls your attention from real work.

Operations Coordinator

Manages follow-ups, invoice reminders, CRM updates, and recurring workflows. Keeps operations moving without you having to chase every task yourself.

Custom AI Employee

Define the role yourself. If there's a repetitive, multi-step digital task that follows a consistent pattern, we can help you build an AI employee around it.

Not sure which role fits? Tell us what repetitive work is costing you the most time and we'll help figure it out.

Let's Discuss Your First AI Employee

You Don't Have to Configure It Yourself.

You have a business to run. You shouldn't have to become an AI expert to get value from AI.

Describe the role you want to fill. We'll help write the playbook, connect the right tools, and make sure your AI employee is working the way you expect before it handles anything real.

Let's Discuss Your First AI Employee

1 hr

Free setup included

Included with every Pro and Business subscription. We configure your first AI employee with you.

$75

Per additional hour

Additional onboarding, configuration, or consulting. You can also manage your AI employees yourself at no charge.

Give your AI employees access to the tools you already use

Phone & SMSPhone & SMS
GmailGmail
Google CalendarGoogle Calendar
WhatsAppWhatsApp
InstagramInstagram
ShopifyShopify
HubSpotHubSpot
PipedrivePipedrive
SlackSlack
TelegramTelegram

You Stay in Charge

Configurable approvals.

Sensitive actions can be set to require your approval before executing. You choose which tools and actions need a human review.

Full run history.

Every action, conversation, and decision is recorded. Review what happened at any time.

Preview before it runs.

Preview mode shows what the AI employee would do without actually sending anything. Test safely before going live.

Your data is not used for training.

Your content is used only to run your AI employees. It is never used to train AI models.

Illustrative examples

What an AI Employee Can Handle Across Different Businesses

Home services

Marco runs a plumbing business.

He used to miss three or four calls a day while on a job. His AI employee now answers, asks what the job is, checks his calendar, books the appointment, and texts him a summary between jobs.

Illustrative scenario

Professional services

Lena manages a small HR consulting practice.

She spent two hours a day on intake emails and scheduling. Her AI employee reads new enquiries, identifies what each client needs, drafts a reply for her review, and books a call when the client is ready.

Illustrative scenario

Property management

David oversees a small portfolio of rental units.

Maintenance requests arrived by text and email from multiple tenants. His AI employee now captures each request, looks up the property details, and follows up with the right contractor. Anything that needs David directly gets flagged.

Illustrative scenario

Live example

Hear One in Action.

Call (365) 360-6276. Our AI employee answers, learns about your business, and books a setup conversation if you want to explore further.

Straightforward Pricing. Real Setup Help.

The free plan is self-serve. Pro and Business include one hour of setup assistance so your first AI employee actually works, plus an AI credit allowance that covers typical usage. Additional onboarding and consulting is available at $75 USD/hour.

Free

$0 /month

Self-serve. Bring your own supported AI provider key.

  • Use your own OpenAI or Anthropic key
  • 5 AI employees
  • Email, chat and CRM connectors
  • Self-serve setup
Explore Setod Yourself

Pro

$49 /month

Includes $15/mo AI credit and one free setup hour.

  • AI credit included: $15/mo
  • 20 AI employees
  • Email, chat, CRM, and phone connectors
  • Canadian business phone number
  • One hour of setup assistance
Start Pro

Business

$149 /month

Includes $60/mo AI credit and one free setup hour.

  • AI credit included: $60/mo
  • Unlimited AI employees
  • Email, chat, CRM, and phone connectors
  • 3 business numbers
  • One hour of setup assistance
Start Business

Prices in USD. AI credit is a monthly allowance, not unlimited consumption. Voice and SMS have plan limits; additional usage is billed separately. You can adjust your AI employees at any time without paying consulting fees.

Questions

What exactly is an AI employee?

An AI employee is an AI agent with a defined job, written instructions (a playbook), connected tools, and appropriate supervision. It's not autonomous. You decide what it can and cannot do, and you can pause or retrain it at any time.

Do I need to know how to build AI agents?

No. On Pro and Business plans, we provide setup assistance to help configure your first AI employee. You describe what you want to improve; we handle the technical configuration.

What if I don't know what to automate?

That's fine. Tell us where your time goes and we can help evaluate which tasks are good candidates for an AI employee.

Is Setod only for answering calls?

No. Calls are one example. AI employees can also handle email, scheduling, customer communications, follow-ups, CRM updates, and other recurring digital work, depending on which tools you connect.

How much setup assistance is included?

Pro and Business plans each include one hour of setup assistance. Additional onboarding and consulting cost $75 USD per hour.

Can I manage my AI employees myself later?

Yes. Setod includes self-service tools for editing instructions, reviewing activity, and adjusting settings. Expert help is available if you want it.

Will an AI employee take actions without my approval?

Only within the permissions you configure. Selected tools and actions can be set to require your approval before executing.

Does every workflow work with every business system?

No. Feasibility depends on which connectors are supported and the specifics of the workflow. We discuss this during the setup conversation.

Can I keep my current phone number?

Yes. Forward your existing line to your Setod number, or connect your own Twilio number.

What happens to my data?

It's used only to run your AI employees and is never used to train AI models. Privacy policy

What if I use more than the included AI credit?

We warn you as it runs down. When it's used up, agents pause until the next renewal unless you top up or enable auto-recharge with a monthly cap you choose.

Can I cancel?

Any time, from the billing page. If you have a Setod number, you get 30 days to move it elsewhere.

If you could hire one more person tomorrow, what repetitive work would you give them?

Let's see what an AI employee could handle.